Powerful Features,Made Simple
BizChat gives your team everything they need to support customers faster, smarter, and more efficiently — all in one AI-powered platform. Whether you're handling support for one brand or multiple businesses, our tools are designed to scale with you.
Live Chat Support
Real-time customer engagement.
Whether you're just getting started or managing support across multiple brands, BizChat offers flexible plans that grow with your business. No hidden fees. No complexity. Just powerful features at a price that fits.
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Multilingual support without the complexity.
Whether you're just getting started or managing support across multiple brands, BizChat offers flexible plans that grow with your business. No hidden fees. No complexity. Just powerful features at a price that fits.
Ticketing System
Organized support, streamlined resolution.
Convert chat conversations into support tickets effortlessly. The integrated ticketing system ensures every inquiry is tracked, categorized, and addressed. Agents can prioritize tickets, assign them to departments, and follow structured workflows to maintain high-quality customer service standards.
Webchat Plugin
Easy integration, maximum visibility.
BizChat’s webchat plugin can be embedded on any website with minimal setup. It is lightweight, customizable, and mobile-responsive, enabling businesses to proactively engage visitors and convert inquiries into meaningful conversations without disrupting the website experience.
Email Sending
Follow-up with context.
BizChat enables support agents to send personalized email responses directly from the chat dashboard. Whether used for follow-ups, documentation, or escalations, this feature ensures continuity of service across communication channels while keeping all correspondence in one platform.
Quick Reply Suggestions
Follow-up with context.
BizChat enables support agents to send personalized email responses directly from the chat dashboard. Whether used for follow-ups, documentation, or escalations, this feature ensures continuity of service across communication channels while keeping all correspondence in one platform.
Multi-Company Support
Scalable support for multiple brands.
BizChat supports the management of multiple companies or departments under a single admin account. Each company can maintain its own branding, settings, and support workflows — making this ideal for agencies, BPOs, or organizations handling several client entities.
More Reasons to Love BizChat
We’ve built BizChat to not only be powerful, but also practical, secure, and easy to use. Here are a few more ways we make support smarter:
Ready to see BizChat in action?
Discover how our powerful features come together to transform your customer support. Whether you're ready to dive in or want to explore your options, we’ve got you covered.